BlackBerry Technical Support Services
BES T-Support Service Agreements for Your BlackBerry Enterprise Server

BlackBerry Technical Support Services offer annual support programs that provide business organizations with direct access to BlackBerry technical experts. eAccess e-Store offers discounts on annual contracts for BlackBerry Direct Technical Support Services (T-Support). BlackBerry Technical Support Contracts for your Enterprise or Professional Server are customizable, affordable and reliable. Technical Support Services are customized according to your needs and cover however many active BlackBerry Users you may have. Our BlackBerry Technical Support Services programs offer flexible and scalable support options that are designed to meet your organization’s needs now and in the future - regardless of the complexity or size of your BlackBerry deployment. Customers with 30 or fewer BlackBerry® smartphone users who are looking to minimize Support costs should review BlackBerry Basic Support. Customers with 30 or fewer BlackBerry® smartphone users looking for basic support that provides 24x7 electronic incident submission with a 4-hour response by phone or email should look at BlackBerry Enhanced Support. If you require 24x7 access to technical experts by phone, free software updates and more look at BlackBerry Advantage Level Small Business Support Services. Flexibility is key with the ability to add a variety of optional service features as your BlackBerry® solution grows and becomes more complex with BlackBerry Standard Level Enterprise Support Services. In need of a designated Support Account Manager (SAM) who’ll prioritize outstanding technical issues, manage escalations, as well as providing ongoing reporting and status updates? Take a look at BlackBerry Premium Level Enterprise Support Services. If your business  is large and your Support needs are great, your business will receive the highest level of technical support available, including a member of the Direct Advanced Response Team onsite on a full-time basis to help plan, manage and expand your BlackBerry® product and service deployment, as well as a designated Support Account Manager who’ll prioritize outstanding technical issues, manage escalations, and provide ongoing reporting and status updates … look at BlackBerry Elite Level Enterprise Support Services.

Whatever your BlackBerry Support Service needs, we can customize a program to suit your needs. Contact us at (847) 991-7190 for a custom quotation for your BlackBerry Technical Support needs.